You can use this form to request a refund on tickets for cancelled performances of Helsinki City Theatre.
Please fill in the details of the buyer as well as your own contact information below if you are requesting a refund on behalf of someone else.
The following information can be found on the ticket(s)
NAME OF THE PERFORMANCE
DATE OF THE PERFORMANCE
TIME OF THE PERFORMANCE
ROW AND SEAT NUMBER(S)
Contact person’s information (if different from the buyer)
Please select the type of refund you are requesting from the following options
I would like to exchange my tickets for another date
I would like the money I paid for the tickets refunded to my account
Excahange tickets for another date
Tickets can be exchanged for another performance of this production. See the upcoming performance dates on our
and enter your preferred time in the text field. Please list 2–3 alternative performance times. We will try to exchange your tickets for seats in the same price group as the original ones. We will send the tickets to your e-mail or we will contact you personally if the exchange is not possible.
IBAN account number
Recipient (account holder)
Please enter the accoun number, BIC code and the recipient (account holder).
CONSENT TO THE PROCESSING OF PERSONAL DATA
I consent to having my personal information entered into Helsinki City Theatre’s customer information system.
I have read and understood the