Join us in making better theatre!

We have established a customer panel whose members can help shape the services of Helsinki City Theatre. 

We invited applications for the customer panel in August and September 2019 and received an overwhelming number of applications. It was wonderful to see how many people wanted to join us in making the City Theatre even better – and how important a role theatre plays in so many people’s lives.

It is important to us that we develop in the direction our audiences want and that our services genuinely meet our customers’ needs. We are excited to begin this development work together with our customers.

Members of HKT’s customer panel will have the opportunity to influence customer service, service content and audience interactions, as well as test and brainstorm new services. The focus will be on service development. Unfortunately, panel members will not be able to influence artistic content or our programme.

Membership of the panel involves no obligations and is entirely voluntary. For the time being, the panel will continue its activities until autumn 2020.

For more information about the panel, please contact: asiakasraati@hkt.fi

Our customer survey is now closed – a warm thank you to everyone who responded!

Our extensive customer survey was conducted in August and September 2019. We received a fantastic number of responses, which will be invaluable as we use the survey results to develop our services.

Ticket prizes were drawn among the respondents on 1.10.2019, and the winners were notified personally by email.

Thank you all!