Accessibility
Front-of-house staff receive advance notice from the box office of audience members who use a wheelchair and will assist them in entering the auditorium.
Accessible toilets
An accessible toilet is located on the ground floor.
Wheelchair spaces
There are two wheelchair spaces in the auditorium. They are located at the left-hand end of row 8 in the stalls, immediately inside the auditorium entrance.
The accessible entrance, with lift access to the theatre’s ground floor and auditorium, is located at Eerikinkatu 2.
To take the lift from street level down to the auditorium, call 050 463 7751 / 050 4216 918. A member of our front-of-house staff will meet you outside and assist you with the lift. The numbers are available from one hour before the performance.
Please note that the lift only provides access to the theatre’s ground floor, where the stalls are located. Unfortunately, the mezzanine level, where the foyer, café and cloakroom are located, is not accessible.
Interval refreshments can be served on the ground floor.
Induction loops
The induction loop works in the stalls and balcony. It has been tested in accordance with the IEC60118-4:2014 standard, and coverage maps are available on the Kuulokuvat.fi website:
Stalls
Balcony
Companion tickets
Companion tickets are free of charge for audience members who require assistance.
Sign language interpretation
Sign language interpretation can be arranged by prior agreement with the theatre. If necessary, the theatre will help the interpreter prepare for the assignment.
Audio description
Audience members with visual impairments (approximately 20 people) can listen to the audio describer through headphones. Näkövammaisten kulttuuripalvelu rents out audio description equipment. The equipment provider handles the practical arrangements. If necessary, the theatre will help the audio describer prepare for the assignment.
Enquiries
Box office, tel. (09) 3940 22, info@hkt.fi
Accessibility
Front-of-house staff receive advance notice from the box office of audience members who use a wheelchair. Staff will assist them in entering the auditorium.
Accessible toilets
An accessible toilet is located on the ground floor.
Wheelchair spaces
There are two wheelchair spaces in the auditorium. They are located at the far left of row 8, immediately inside the auditorium entrance.
Accessible entrance
The accessible entrance and lift providing access to the theatre’s ground floor and auditorium are located at Eriksgatan 2.
To take the lift from street level down to the auditorium, call 050 463 7751 / 050 4216 918. A member of our front-of-house staff will meet you outside and assist you with the lift. The numbers are available from one hour before the performance begins.
Please note that the lift only provides access to the stalls on the ground floor. Unfortunately, it does not provide access to the foyer, box office and bar on the mezzanine level. Interval refreshments can be ordered in advance from Sodexo and served on the ground floor.
Interval refreshments
Interval refreshments can be served on the ground floor.
Induction loops
The induction loop works in rows 7, 8 and 9 of the stalls and in row 1 of the balcony. It has been tested in accordance with the IEC60118-4:2014 standard, and coverage maps are available on the Kuulokuvat.fi website:
Stalls
Balcony
Personal assistants
Assistants accompanying people with disabilities receive a free ticket.
Sign language interpretation
Sign language interpretation can be arranged on request. If necessary, the theatre will help the interpreter prepare for the assignment.
Audio description
Audience members with visual impairments (approximately 20 people) can listen to the audio describer through headphones. Näkövammaisten Kulttuuripalvelu / Synskadades kulturförening rents out audio description equipment. Customers are responsible for booking an audio describer and the necessary equipment. If necessary, the theatre will help the audio describer prepare for the assignment.
Enquiries
Box office, tel. (09) 3940 22, info@hkt.fi